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Microsoft Teams

Microsoft Teams is widely used in corporate and organisational coaching settings. This page covers what each Teams plan offers for recording and transcription, and how coaches using Teams can work with the coaching platform.

Plans​

FeatureFreeM365 Personal/FamilyBusiness BasicBusiness Standard
Price (AUD, monthly)$0~A$13–17/monthA$9/user (annual)~A$27/user (annual)
Meeting recordingNoYes (MP4)Yes (MP4)Yes (MP4)
TranscriptionNoNoUnclear (conflicting reports)Yes (VTT + DOCX)
Recording storageN/AMeeting chat (30-day expiry)OneDrive for BusinessOneDrive / SharePoint
Storage limitN/A30-day auto-delete1 TB per user1 TB per user
API accessNoNoMicrosoft Graph (metered)Microsoft Graph (metered)

Recording​

Teams Free​

Teams Free does not support meeting recording. There is no local or cloud recording option.

M365 Personal and Family​

Recording is available with a Microsoft 365 Personal, Family, or Premium subscription using a personal Microsoft account. Recordings are saved as MP4 files in the meeting chat.

Recordings auto-expire after 30 days. There is no way to extend the expiry. You must manually download each recording before it is deleted. There is no transcription on these plans.

Business plans​

On Business Basic, Standard, and higher plans, recordings are saved as MP4 files to:

  • OneDrive for Business. For private and group meetings (saved to the organiser's Recordings folder)
  • SharePoint. For channel meetings (saved to the channel's Recordings folder)

Recordings appear within 5–30 minutes after the meeting ends. Storage is subject to the user's OneDrive quota (1 TB on most Business plans) with no auto-expiry.

Transcription​

Availability​

Transcription is not available on Teams Free or M365 Personal/Family plans.

On Business Standard and higher plans, transcription produces downloadable files in two formats:

  • VTT (WebVTT). Timed subtitle format with speaker names and timestamps
  • DOCX. Word document with speaker names and timestamps

Both files are stored alongside the recording in OneDrive or SharePoint.

Known issue

Some users have reported the VTT and DOCX download options disappearing intermittently, with only the MP4 file remaining available. This appears to be a platform bug, not a plan limitation. If this happens, check the meeting's Recordings & Transcripts tab in the Teams Calendar.

Download process​

  1. Open Teams Calendar and find the meeting
  2. Click the meeting, then go to the Recordings & Transcripts tab
  3. Download the MP4, VTT, and/or DOCX files

Alternatively:

  1. Open OneDrive for Business in a browser
  2. Navigate to the Recordings folder
  3. Download the MP4 and transcript files

From the meeting chat, click the recording card and select Open in OneDrive to access download options.

Teams Premium​

Teams Premium (A$15/user/month add-on) adds advanced transcription features including AI-powered meeting recaps, live translated transcripts in 40+ languages, and enhanced speaker separation. These are not required for producing a standard VTT transcript.

API​

Microsoft Graph APIs for Teams meeting recordings and transcripts are generally available:

  • Recording download. GET /onlineMeetings/{id}/recordings/{id}/content returns the MP4 file
  • Transcript download. GET /onlineMeetings/{id}/transcripts/{id}/content returns transcript content
  • Change notifications. Subscribe at user, meeting, or tenant level to receive notifications when recordings or transcripts become available

Considerations for third-party integration​

  • APIs are metered. Microsoft charges per API call, adding ongoing cost
  • Requires Azure AD app registration with specific permissions (OnlineMeetingRecording.Read.All, OnlineMeetingTranscript.Read.All)
  • Channel meeting recordings are not yet supported via the recording API
  • Organisation admin policies can restrict recording and transcript access

Using Teams with the coaching platform​

The coaching platform does not currently have a direct Teams integration. Coaches using Teams can import recordings manually:

  1. Download the MP4 recording from OneDrive, SharePoint, or the meeting chat
  2. If a VTT transcript is available (Business Standard+), download it alongside the recording
  3. Import both files via the Staging page in the coaching platform
  4. All platform features (review, talk-time, competency tagging, AI assessment) work identically

If your Teams plan does not include transcription, or the VTT download is unavailable, follow the transcription guide to produce a VTT from the MP4 recording.

If you do not need AI features, import just the recording. Core features (session tracking, ICF certification, development plans) work without a transcript.

Direct Teams integration may be added in a future release if requested by purchasers via roadmap voting.

Data freshness

Pricing and features were researched in March 2026. Microsoft plans change frequently.